Targets
For 2004
Relationships
are at the Heart of Everything We Do
- 80% of families
will be satisfied with their network
- 80% of families
and facilitators will rate PLAN's communication about roles and
relationships as effective
- 75% of people
at the centre will report they have enough people to do activities
with
- Develop more
consistent documentation regarding goal attainment.
Peace
of Mind for Families
- 75% of families
will report greater peace of mind
- 80% of families
will be confident in PLAN's ability to maintain their relative's
network.
A
Commitment to Family Direction, Leadership and Accountability
- Create tracking
system for concerns
- Track number
of family opportunities for contact with PLAN and rate of participation
- Increase family
mentor program effectiveness to 80%
Leadership
and Advocacy
- 80% of families
and facilitators will be aware of PLAN's policy and regulatory reform
work
- Track number
of individual advocacy responses to consider need for additional
training and/or personnel
Self-Sufficiency
with an Entrepreneurial Spirit
- At least 70%
of the cost of non-subsidized networks will be covered by fees and
contributions
- 70% of lifetime
members will feel they receive a good return on investment considering
the network and PLAN's services
- At least 50%
of lifetime members will indicate they have left or intend to leave
a bequest to PLAN in their wills
- There will
be 1,600 PLAN associates
- At least 57%
of operating revenue will be secured from families and supporters
- 22% of operating
revenue will be secured from foundations and corporations
- Tax credits
for family fees will be secured.
Dedicated
and Passionate People
- Facilitator
retention will be 80%
- Employee satisfaction
with opportunities for learning and growth will be 70%
- 80% of staff
will be satisfied with their opportunities for input in decisions
that affect them
Comfort
with Ambiguity and Risk
- Decision will
be made regarding organizational limits to growth
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